Version 2.12 (June 20, 2017)

Main New Features:

  • Guest dashboard to show the history of a specific guest's chats (#900)
    Guest dashboard (3)
  • Queue configuration license drop-down now shows all license keys along with key limits (#1511)
  • Provided API call which provides Queue metrics (#1610)
  • Ability to add icon\dialog to plugin, which will give agent's the ability to pick another chat (#1611)
    Plugin Pick-Chat Feature (4)
  • Server changes to help with #1611 (#1614)

Bug Fixes:

  • Changed an unclear error response when adding or removing a dispatcher who is not provisioned into Chime (#892)
  • Fixed issue where a new queue was unable to save schedule settings (#1625)