Plugin 1.0.65 (July 11, 2017)

New Features and Updates:

  • Fixed Issue for: Sametime 9.0.1 (2017): If an agent is connected to more than 1 chat in a queue, and they close one of the chat sessions with the seeker by closing the chat window, then the rest of the conversations with that same queue also drop.
    • To address this issue, agents running Sametime 9.0.1 (2017) will see the following additional options in their Sametime Chat Window (see screenshots below). These options will allow the agents to end a chat with a seeker and close the chat window.
      Ending a Seeker Chat (2)