Charts and Reports
With Chime for Slack, you can quickly render, download, and export many
types of charts and reports
about the conversations that have taken place within Chime.
Both managers and admins have the ability to view both system level and queue level charts and
Managers can only view charts and reports for the queue or queues they are
responsible for managing.
Admins can view charts and reports for any and all queues within the entire system.
Click Here ⇨
Complete List of Charts and Reports.
Prerequisites and Install
For the prerequisites of setting up Chime for Slack, click here »
For a list of steps on getting Chime for Slack installed, click here »
We understand Instant Chime will be deployed and managed as a part of a larger, more complex enterprise IT ecosystem.
Our design-centric approach focuses on ease of use in both the back and front end of the solution. Instant customers leverage
their existing Slack framework with no additional heavy technology lift for a clean installation process and a modern user
interface so help desk agents can be up and servicing employees quickly with minimal training.
Chime integrates with your existing systems allowing you to extract more value out of your infrastructure investments. With Chime
you own both the application and the data. Chime pricing is based on a per-queue model according to the number of agents you can
invite into a session for support. With other solutions typically priced based on a per agent/per year annual fee, costs can mount
quickly. Our sliding scale supports an ROI based on increased agent productivity and leveraging your existing IM and UC platform investment.